The Official Airport Assistance Network of the World Airports
At Charlotte Douglas International Airport (CLT), AirportAssist.com delivers tailored services to make your journey smooth. Here’s how:
In CLT, Airport Assist helps accelerate security screening, especially during peak hours when central security lines get long. Ideal for travellers with tight connections, morning flights, or holiday rushes, reducing waiting time and stress.
Our friendly host welcomes you at curbside or arrivals, assists with check-in details, guides you through security when needed, and escorts you directly to your gate. Perfect for first-time visitors, elderly travellers, and those carrying extra baggage.
Airport Assist escorts you to lounges such as The Club CLT (Concourse A), Centurion Lounge (D/E Connector), Delta Sky Club, and Admirals Clubs. Ideal for relaxing, recharging devices, enjoying snacks, or resting before your flight.
For travellers seeking a smooth, private experience, Airport Assist provides a guided flow from curb to gate, including check-in help, priority through security, lounge access, and fast-track baggage and boarding support.
Ideal for families, seniors, and travellers needing wheelchairs. Airport Assist arranges stroller or wheelchair services, helps during long walks between concourses, and provides support at family rooms and restrooms.
CLT’s single-terminal layout still requires long walks. Airport Assist provides porters to collect and transport your luggage from check-in to claim or to your ride—especially helpful with heavy or multiple bags.
For connecting flights, Airport Assist guides you between concourses, manages re-checks, clarifies gate changes, and ensures you reach your next flight calmly without getting lost or rushed.